Contact us
Here are some ways you can contact APRA.
Email APRA
For general enquiries please complete and submit an enquiries form.
If you are from an APRA-regulated institution please contact your responsible APRA supervisor.
Call APRA
General enquiries
Our call centre is open Monday to Friday from 9.00am - 5.00pm AEST except for public holidays.
In Australia (free call) | 1300 558 849 |
Outside of Australia | +61 2 8037 9015 |
National Relay Service (NRS)
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
Step 1
Contact us through your preferred NRS call channel detailed on NRS call numbers and links.
Step 2
Provide the NRS with our phone number 1300 558 849
For more information visit: About the National Relay Service
Contacting APRA in languages other than English
For translating or interpreting services call 131 450 and ask they contact APRA on 1300 558 849.
Find out more information on how to contact APRA in languages other than English, including Chinese, Spanish, Greek, Japanese, Indonesian, Italian, Korean and Vietnamese.
Write to APRA
If the matter is urgent, please use one of the alternative contact methods listed above.
Australian Prudential Regulation Authority
GPO Box 9836
SYDNEY NSW 2001
Australia
Report something to APRA
Make a complaint about an APRA-regulated institution
Make a complaint about an APRA-regulated institutionMake a complaint about APRA
Make a complaint about APRAReport fraud against APRA
Report fraud against APRABecome a 'whistleblower' or make a public interest disclosure
Become a 'whistleblower' or make a public interest disclosureMake a request
Find an APRA office
Find an APRA officeMake a Freedom of Information request
Make a Freedom of Information requestMake a media enquiry
Make a media enquiryFind other related regulatory, government and industry organisations
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