Translating and Interpreting Service
Translating and Interpreting Service (TIS) is an interpreting service, provided by the Department of Immigration and Citizenship, for people who do not speak English and for the English speakers who need to communicate with them. It is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services.
Phone TIS National on 131 450 and request 1300 558 849 to contact APRA.
National Relay Service
If you are deaf, or have a hearing or speech impairment, phone us through the National Relay Service (NRS) on the numbers listed below:
- TTY users, phone 13 36 77 and request 1300 558 849 to contact APRA
- Speak and Listen (speech-to-speech relay) users, phone 1300 555 727
- Internet relay users, connect to the National Relay Service and enter the phone number you wish to contact.
If you would like further information about the National Relay Service, phone 1800 555 660 or email helpdesk [at] relayservice.com.au.
APRA welcomes comments and feedback about the accessibility of its information services.
You can request an accessible version of PDF or excel documents, or provide feedback on APRA's accessibility on this site by emailing info [at] apra.gov.au, or by calling 1300 55 88 49. If you are requesting an accessible version of a document, please identify the title and location of the document required.
If you are seeking a document that is not accessible to you via this website and you would like to obtain it, please use email info [at] apra.gov.au or call 1300 55 88 49.
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