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Step 1 - Early contact with APRA

Talking to APRA’s licensing team in the early stages of setting up your business, and before you lodge an application, can be highly beneficial for both you and APRA.

Contact APRA early

Making contact early will help you:

  • understand the licensing process and what happens at various stages;
  • understand APRA’s expectations;
  • identify any concerns APRA may have early on;
  • finalise your plans and decide the timing for starting up your business; and
  • make sure your application can be processed smoothly with all the required documentation.

Before contacting APRA

Consider the following key areas which APRA will initially want to focus on:

  • business plan;
  • owners and controllers;
  • senior management, the board and governance;
  • risk management;
  • financial resources, including sources of funding;
  • IT strategy; and
  • outsourcing.

Start the application

When you are ready to start the licensing process, you should email APRA’s licensing team at The licensing team will then contact you to arrange a time to discuss your proposal.

The pace at which you progress through the pre-application stage is largely up to you. The licensing team will expect you to keep APRA up-to-date on progress and we will endeavour to engage with you in as timely a way as possible. 

If the licensing team does not hear from you for six months, APRA will assume you do not want to proceed with your application.

Proceed to Step 2 > Lodge an application