Infographic - Strengthening operational resilience accessible version

Improve operational risk practices through enhanced focus of Boards and senior management.

Minimise the impact of disruptions to customers and the financial system.

Entities must manage operational risks with effective internal controls, monitoring and remediation
Entities must be able to respond to disruptions and maintain continuity of critical operations
Entities must understand and manage the risks from the use of service providers

Prepared – Identifying and effectively managing and responding to operational risk events reduces the impact of such events.

Protected – Disruptions and their associated impacts will be minimised through robust business continuity planning.

Resilient – Entities can continue to operate through disruption and provide key services to customers.

APRA intends to consult on guidance in 2023.