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Notes

APRA and ASIC host life insurance CEO roundtable – April 2026

The Australian Prudential Regulation Authority (APRA) and Australian Securities and Investments Commission (ASIC) hosted a joint life insurance CEO roundtable on 15 April 2026. The roundtable brought together senior representatives from 19 life insurers and reinsurers, along with participants from Treasury and the Council of Australian Life Insurers (CALI). The roundtable discussed the growing sustainability pressures affecting total and permanent disability (TPD) insurance and actions needed to address them. (see Appendix for the attendees).

TPD Insurance Sustainability


Life insurers play an important role in providing insurance protection to Australians experiencing permanent disability and mental ill-health. APRA and ASIC emphasised the need for insurers to take timely actions within their control to improve the long‑term sustainability of TPD and affirmed APRA and ASIC’s commitment to support constructive industry efforts.

There was broad consensus that the challenges facing TPD insurance are significant and likely to persist without action. Participants noted that TPD claims experience has deteriorated across both group and retail markets, driven in particular by the increasing incidence and complexity of mental health related claims. These challenges are reducing premium affordability for consumers and increasing financial volatility for insurers.

The detailed discussion focused on where industry action is most needed, including product design, and the specific challenges across group and retail TPD markets.

1. Product Design

Participants discussed what a future fit protection product for permanent disability and mental health could look like, including products that better reflect recovery pathways, episodic capacity and evolving patterns of work. While participants highlighted legislative constraints are limiting the scope for product change, there are examples where some insurers are actively exploring and piloting new approaches within the current settings.

APRA acknowledged potential benefits with legislative changes but emphasised that insurers should not delay taking actions in areas that are within their controls. ASIC agreed that insurers should take action in areas within their control, while also ensuring their products are designed with the needs of their intended target market in mind.

2. Group Market

Participants highlighted the critical role of superannuation trustees in driving good member outcomes. Structural shifts in claims patterns are often managed through premium increases and reduction in cover rather than more fundamental product redesign. This reflects trustees’ competing priorities and resources required to implement more complex product changes. APRA and ASIC encouraged insurers to maintain proactive and constructive engagement with trustees and are open to facilitating joint insurer trustee effort to drive better outcomes for members.

3. Retail Market

APRA and ASIC noted industry momentum towards introducing new TPD product designs. However, participants stated that the take up remains low, with existing products continuing to dominate the adviser led market. Questions were raised on whether existing products are appropriately priced to reflect the latest TPD risk profile. In this context, APRA emphasised the importance of robust reserving and pricing practices, so that assumptions keep pace with the latest claims experience and emerging risk trends. ASIC emphasised insurers must continue to handle claims in accordance with the relevant policy terms and their legislative obligations.

APRA and ASIC welcome the constructive engagement at the roundtable and will continue to support constructive industry efforts to address the sustainability challenges facing TPD insurance, with consumers’ needs in mind. Achieving sustainable outcomes will require insurers to take decisive action in areas within their control, including the consistent and effective application of sound insurance risk management practices.

Appendix I – Attendees 15 April 2026

Life Insurance Executives

NameRole
Damien MuChief Executive Officer, AIA Australia Limited
David KaneChief Executive Officer, Allianz Australia Life Insurance Limited
Anton KapelChief Executive Officer, Challenger Life Company Limited
Nadine GooderickManaging Director, ClearView Life Assurance Limited
Leza WellsManaging Director, General Reinsurance Life Australia Ltd
Lorraine ThomasChief Executive Officer, HCF Life Insurance Company Pty Ltd
Matthew WayChief Executive Officer, St Andrews Life Insurance Pty Ltd
John WaltersManaging Director, Hannover Life Re of Australasia Ltd
Meray El-KhouryChief Insurance Officer, MetLife Insurance Limited
Nicolas CarroChief Executive Officer, Munich Reinsurance Company of Australasia Limited
Andrew KatonChief Actuary, NobleOak Life Limited
Justin DelaneyChief Executive Officer, Zurich Australia Limited
Tyson JohnstonSenior Vice President, Pacific Life Re (Australia) Pty Limited
Matthew FinneyChief Executive Officer, ART Life Insurance Ltd
Alissa HolzChief Executive Officer, RGA Australia
Paula BourkeChief Executive Officer, SCOR Global Life Australia Pty Limited
Michael PaffHead of Life & Health Client Management, Swiss Re Life & Health Australia Limited
Cameron PellingChief Risk Officer, TAL Life Limited
Chris de BruinGroup CEO, Acenda Group
Christine CupittChief Executive Officer, Council of Australian Life Insurers
Luke HydeGeneral Manager, Policy, Council of Australian Life Insurers

APRA, ASIC and Treasury attendees

NameRole
Suzanne SmithAPRA Member – Insurance
Jane MagillExecutive Director, Life and Private Health Insurance and Superannuation
Nancy MaGeneral Manager, Life and Private Health Insurance
Thomas FitzgibbonSenior Manager, Life and Private Health Insurance
Kevin ZhongSenior Specialist, Life and Private Health Insurance
Peter CraigSenior Manager, Life and Private Health Insurance
Andrea StoneDirector, Insurance Unit, Treasury
Alan KirklandCommissioner
Pippa LaneSenior Executive Leader, Superannuation and Life Insurance
Matthew TilburySenior Specialist, Superannuation and Life Insurance
2026