Statistical Publication

National Claims and Policies Database statistics

A comprehensive database of policy and claim information on professional indemnity and public and product liability insurance.
General insurance
Published
3 July 2026

The National Claims and Policies Database (NCPD) is a comprehensive database of policy and claim information on professional indemnity and public and product liability insurance. It contains data on every open, reopened or finalised claim and policy underwritten since 2003 by Australian APRA-regulated general insurers.

NCPD Statistics

Access to unmasked NCPD Data

To protect individual privacy, APRA applies privacy masking to NCPD data publications.

In limited circumstances, eligible organisations and individuals may request access to unmasked NCPD publication data.

Access is subject to APRA approval and acceptance of the applicable privacy terms and conditions.

Applicants must complete and return the following privacy terms and conditions documents prior to receiving unmasked NCPD publication data:

NCPD information for organisations

NCPD information for individuals

Requests for access to unmasked NCPD publication data should be submitted to dataanalytics@apra.gov.au. APRA will assess each request and advise applicants of the outcome. 

Explanatory Notes

National Claims and Policies Database (NCPD) explanatory notes

Next issue

Late 2026 (December 2025 edition)

Contents of the NCPD

Read more about the contents of the NCPD

Support materials

NCPD Frequently Asked Questions (FAQs)

What is the purpose of the NCPD?

The NCPD is intended to help insurers, the community and governments better understand public and products liability insurance and professional indemnity insurance trends, including premiums and claim costs. It is not intended to assess insurer profitability.

What has changed in this NCPD release?

The publication has been redesigned as a set of downloadable files, with cyber insurance and management liability included as standalone product categories. The public website version also includes privacy masking, with a process available for requesting access to unmasked publication data.

Does the new publication replace both the previous Level 1 and Level 2 data releases?

Yes. The refreshed publication is intended to provide the information that was previously available through both the Level 1 and Level 2 releases within a single, consolidated publication framework.

What reference period does the current release cover?

The current NCPD publication is live for the December 2024 reference period. APRA intends to publish the next NCPD release (for the December 2025 reference period) later in 2026.

Why might some figures differ from previous NCPD publications?

During redevelopment, APRA applied historical data corrections and resolved issues such as publication version inconsistencies, ANZSIC classification issues and policy–claim linkage issues. As a result, some figures may differ from those published previously.

Should the totals in the four claims datasets reconcile with each other?

Not necessarily. For the masked datasets, totals may differ because confidentiality protections are applied at different levels of aggregation, resulting in different data being suppressed in each dataset. However, the unmasked datasets do reconcile.

Why has 2003 data been excluded from the refreshed publication?

Data for 2003 has been excluded because the identifiers needed to determine the latest version of submissions were not available. Some 2004 measures are also unavailable because they rely on data from the prior year.

Are there any data periods users should treat with caution?

Data for the 2017 to 2019 reporting periods should be interpreted with caution when analysing premium and risk count information. Users should refer to the explanatory notes for more detail on limitations and interpretation.

Is APRA planning to update the ANZSIC classification from the 1993 version to the 2006 version?

APRA is considering future enhancements to the publication and welcomes industry feedback on this topic. Stakeholders with views on a potential transition to the 2006 ANZSIC classification can provide feedback via dataanalytics@apra.gov.au.

Where do I start when using the refreshed publication?

The APRA NCPD publication page is the central source for publication files, explanatory notes and information on requesting access to unmasked data. The current files include masked data to December 2024 for policy, claims, Lloyd’s and facility data.  

How are the new publication files intended to be used?

The refreshed spreadsheets are designed so users can summarise the data directly by available dimensions such as year fields, product type, class of business, industry/occupation, deductible band, state, and limit of indemnity band, subject to applicable confidentiality restrictions.

Are derived metrics such as average premium included in the files?

No. The publication provides underlying measures such as premium, risk counts and relevant year fields, so users can derive views such as average premium or development-year summaries.

Will APRA provide guidance on how the new publication relates to the previous dashboard extracts?

APRA understands that users may wish to compare the refreshed publication with the previous dashboard extracts. APRA will consider whether additional supporting material is needed based on user feedback. Users can also refer to the webinar recording, FAQs and supporting documentation to help understand the new publication structure and datasets.

What does privacy masking mean in the public files?

Privacy masking means that some values may be removed, suppressed or reported at a more aggregated level to protect individual privacy. This enables ongoing publication of the NCPD while reducing the risk of identifying individual data points.

How should I interpret asterisks or missing values in the files?

Where the relevant footnotes indicate masking, asterisks or missing values should be interpreted as data that has been masked or suppressed for privacy reasons. They do not necessarily indicate that the data was not collected.

How can an organisation request access to unmasked NCPD data?

Organisations or individuals may request access to unmasked NCPD publication data by contacting dataanalytics@apra.gov.au. Requests are assessed on a case-by-case basis and access is subject to APRA approval and acceptance of the applicable privacy terms and conditions (downloadable from the APRA NCPD publication page).

The NCPD information - organisation form asks for both a "Signed by" person and a "Responsible Officer". Who should complete these fields?

The "Signed by" field should be completed by the person authorised to execute the agreement on behalf of the organisation, in accordance with the organisation's internal approval arrangements.

The "Responsible Officer" is the person nominated to be accountable for compliance with the terms and conditions and to act as APRA's primary contact for access to the NCPD information.

These roles may be performed by the same individual or by different individual, depending on the organisation's internal arrangements.

Will APRA provide validation rules to assist insurers?

APRA will provide a copy of validation rules currently applied post submission to assist insurers in submitting returns.

Where can I find more information about NCPD reporting requirements?

Detailed information on the scope of the NCPD collection, reporting requirements, data specifications and reporting standards is available on APRA's NCPD website. This includes guidance on the types of business included in the collection, reporting obligations and the relevant reporting standards for general insurers and Lloyd's.

How do I submit NCPD data to APRA?

NCPD submissions are made through APRA Connect. Information on accessing APRA Connect, submitting data and an instructional video demonstrating how to upload CSV files is available on APRA's NCPD submissions webpage.

Has the data submission process changed because of the new publication?

No. The refreshed publication does not change the underlying data submission process. Insurers should continue to submit data in accordance with existing reporting requirements.

Previous updates

Level 1 reports

National Claims and Policies Database analysis

On 4 May 2023, APRA released a report on claims trends and affordability of liability insurance in Australia.

The full report and an excel file with detailed NCPD Level 2 data is available on the APRA website at: National Claims and Policies Database analysis report.

General insurance selected feature

On 7 November 2014, APRA released a selected feature on Claims trends for liability insurance. APRA presented this report on 18 November 2014 to the Institute of Actuaries, Australia, General Insurance Seminar 2014.

Disclaimer and Copyright

While APRA endeavours to ensure the quality of this publication, it does not accept any responsibility for the accuracy, completeness or currency of the material included in this publication and will not be liable for any loss or damage arising out of any use of, or reliance on, this publication.

© Australian Prudential Regulation Authority (APRA) 2024

This work is licensed under the Creative Commons Attribution 4.0 Licence (CCBY 4.0). This licence allows you to copy, redistribute and adapt this work, provided you attribute the work and do not suggest that APRA endorses you or your work. To view a full copy of the terms of this licence, visit: https://creativecommons.org/licenses/by/4.0/ 

Footnotes