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COVID-19 Early Release Scheme - Issue 14

This dashboard contains the latest data on the COVID-19 Superannuation Early Release Scheme, from inception of the Scheme to 26 July 2020.

An accessible version of the dashboard is available at

An accessible version of the dashboard is available here.

Additional Commentary

APRA has received early release data submissions for the period ended 26 July 2020 from 176 funds. Funds have submitted on a best endeavours basis.

Over the period from the inception of the scheme on 20 April to 26 July, payments made to eligible members have taken an average of 3.3 business days after receipt by funds of the application from the Australian Tax Office (ATO) and 95.8 per cent have been made within five business days.

Over the week to 26 July, 140,000 applications were received by funds of which 59,000 were initial applications and 81,000 were repeat applications. Since the inception of the scheme the total number of initial applications was 2.9 million and the total number of repeat applications was 1.0 million. 

Over the week to 26 July, superannuation funds made payments to 173,000 members, bringing the total number of payments by funds to their members to approximately 3.8 million since inception. The total value of payments during the week was $1.4 billion, with $29.4 billion paid since inception. The average payment made over the period since inception is $7,705 overall and $8,547 when considering repeat applications only.

As at 26 July 2020, 96 per cent of applications received since inception had been paid. This is an increase from the previous week (94 per cent) as funds continue to process the large volume of applications received in early July. 

Fund-level data

The fund-level data shows that 151 of the 176 funds (86 per cent) that submitted data made early release payments in the period since inception to 26 July 2020. (Note that the fund-level data includes 40 funds for which the data has been published as a group in order to protect the privacy of information for individual members). Further, 139 of the funds have reported repeat applications received.

Among all funds that made payments, 103 (68 per cent) completed more than 90 per cent of payments within the five business days guideline indicated by APRA. With limited exceptions (1.5 per cent), payments to members have been completed within nine or fewer business days from receipt of applications from the ATO.

The 10 funds with the highest number of applications received from the ATO have made 2.5 million payments worth a total of $19.3 billion. The average payment from these funds was $7,639, with 96 per cent of payments made within five days. 

Details of the industry-level data (entities with more than four members) is provided below:

  • This link provides details on payments and processing timeframes for funds that have made payments to members in the period ending 26 July 2020.

  • This link provides a summary of the data that has been reported to APRA by funds for that period.

  • The reporting week from 29 June 2020 to 5 July 2020 included the end of the period for which members could apply for up to $10,000 for the 2019/20 financial year and the start of the period for which members could apply for up to $10,000 for the 2020/21 financial year. It therefore included a mix of applications received that relate to each of the 2019/20 and 2020/21 financial years.

  • An ‘initial application’ is the first application made in respect of a member account whether this occurred in the 2019/20 financial year application period or the 2020/21 financial year application period. A ‘repeat application’ is an application for a member account that previously submitted an initial application.  All repeat applications relate to the 2020/21 financial year application period.

  • The number of initial applications is measured by member accounts and exceeds the number of underlying individuals with approved applications since some individuals have applied across more than one superannuation account.  

This infographic explains the step by step of the early release of superannuation process.

A text version of the infographic is available here.

Guideline payment processing time for an application made on Wednesday 1 July would be Tuesday 14 July (4 business days processing by the ATO and 5 business days processing by the fund). High volumes may result in delays to this processing time.


Do you have questions about your personal application?

APRA has set out a five day guidance period for payments after receipt of applications from the ATO by funds, but also acknowledges that these timeframes may extend slightly where a Registered Superannuation Entity (RSE) licensee experiences a high volume of applications at any particular time. Delays can also occur in exceptional circumstances – such as where the RSE licensee’s automated checking has identified that additional fraud or other verification steps are required, or where the payment is being made from interests held in defined benefit funds.

If you do not believe you have received the funds you have applied for within a reasonable timeframe it is recommended that you contact your trustee directly to determine if there is a specific reason for the delay.