APRA publishes life insurance claims and disputes statistics on a biannual basis. These statistics contains industry and insurer-level data on life insurance claims and disputes, and a selection of the published data is also made available in a consumer-friendly format on the Australian Securities and Investment Commission’s MoneySmart website.
The Life Insurance Claims and Disputes Statistics contains industry and insurer-level data on life insurance claims and disputes.
The database presents the statistics in a database format.
Supporting documents
Consumer-friendly version
A selection of the published data is made available in a consumer-friendly format on ASIC's MoneySmart website.
Next release
October 2026 (June 2026 edition)