Life insurance claims and disputes statistics
APRA publishes life insurance claims and disputes statistics on a biannual basis. These statistics contains industry and insurer-level data on life insurance claims and disputes, and a selection of the published data is also made available in a consumer-friendly format on the Australian Securities and Investment Commission’s MoneySmart website.
This provides the key industry-level claims and disputes outcomes.
The Life Insurance Claims and Disputes Statistics contains industry and insurer-level data on life insurance claims and disputes.
The database presents the statistics in a database format.
Supporting documents
Consumer-friendly version
A selection of the published data is made available in a consumer-friendly format on ASIC's MoneySmart website.
Next release
17 October 2023 (June 2023 edition)
For more information
Email dataanalytics@apra.gov.au or mail to
Manager, External Data Reporting – Data Analytics and Insights
Australian Prudential Regulation Authority
GPO Box 9836, Sydney NSW 2001Looking for discontinued publications?
Search historical snapshots of APRA's website on the Australian Government web archive.