Skip to main content
Biannual

Life insurance claims and disputes statistics

APRA publishes life insurance claims and disputes statistics on a biannual basis. These statistics contains industry and insurer-level data on life insurance claims and disputes, and a selection of the published data is also made available in a consumer-friendly format on the Australian Securities and Investment Commission’s MoneySmart website.

Life insurance claims and disputes statistics

This provides the key industry-level claims and disputes outcomes.

The Life Insurance Claims and Disputes Statistics contains industry and insurer-level data on life insurance claims and disputes.

The database presents the statistics in a database format. 

Supporting documents


Consumer-friendly version

A selection of the published data is made available in a consumer-friendly format on ASIC's MoneySmart website.

Next release

15 October 2024 (June 2024 edition)

For more information

Email dataanalytics@apra.gov.au or mail to

Manager, External Data Reporting
Australian Prudential Regulation Authority
GPO Box 9836, Sydney NSW 2001

Looking for discontinued publications?

Search historical snapshots of APRA's website on the Australian Government web archive.