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Email: APRA announces temporary suspension of APRA Connect data collection solution project

(Note: This update has also been sent as DCS Subscriber Update #16).

Today APRA announces the temporary suspension of the program to replace APRA’s Direct to APRA (D2A) data collection solution with APRA Connect.

Alongside other financial regulators, APRA has examined how the timing of regulatory initiatives might be adjusted to allow financial institutions to concentrate on their businesses and assist their customers as they adjust to the impacts of coronavirus (COVID-19).  The temporary suspension of the APRA Connect project will provide some relief to entities and ensure flexibility for resourcing of work to ensure the financial resilience of entities and the provision of ongoing customer service.

It is expected that this temporary hold would last at least 6 months and delay all APRA Connect go live dates by at least this timeframe. As the external environment stabilises APRA will advise entities when the project will restart.

Entities will continue to use Direct to APRA and other current reporting channels.

For related COVID-19 announcement see APRA's news and publications on COVID-19

Important reminder: the D2A update for myGovID should be completed by 27 March 2020. For information see D2A is replacing AUSkey with myGovID.



Using APRA Connect

Refer to the APRA Connect support material which includes the Guide and frequently asked questions. Contact the team at

Technical issues?

Log a support request with the Service Desk at and ensure that you include the ABN of the entity the issue relates to.

For urgent issues call +61 2 9210 3400 between 9am and 5pm AEST weekdays.

Need help with myGovID or RAM?

Please refer to the Australian Government's published material to find out more about the Digital Identity systemmyGovID and RAM.