If you are experiencing difficulty using D2A please download the D2A User Guide for more detailed instructions.

Superannuation industry

If, after reading the instructions, you are unable to overcome any problems you encounter, please contact the Superannuation Call Centre on 1300 13 10 60 between the hours of 9am and 5pm (Eastern Standard Time) or e-mail d2ahelp@apra.gov.au.

All other industries

If, after reading the instructions, you are unable to overcome any problems you encounter, please contact the D2A Help Desk on 02 9210 3400 between the hours of 9am and 5pm (Eastern Standard Time) or e-mail d2ahelp@apra.gov.au.  To ensure that the D2A Help Desk can assist you efficiently, please ensure that you have read the relevant sections of the manual.