If you are unable to overcome any problems you encounter, please contact the D2A Help Desk on 02 9210 3400 between the hours of 9am and 5pm (Eastern Standard Time) or e-mail
d2ahelp@apra.gov.au.
To ensure that the D2A Help Desk can assist you efficiently, please ensure that you have read the relevant sections of the
D2A Help Guide.
D2A or Direct to APRA, is a flexible, secure and user-friendly electronic data submission system. D2A was introduced in 2001 and has replaced all industry-specific legacy systems. D2A enables regulated and registered financial entities to lodge their statutory returns with APRA.
Data can be manually entered or imported directly into D2A from the reporting institutions' own information systems. D2A submits returns by passing information in an encrypted form to APRA using a direct internet connection.